You were looking for a ticketing system.
You found a sales conversion tool.

  • eCommerce Pro

  • 99

    per user / month

    monthly payment

  • Multi-store
    Max. 500 orders / per day
    eCommerce integration – App store
    Live chat, email, phone registration
    Basic widget customization
    Performance reporting
  • eCommerce Master

  • 149

    per user / month

    annually billed

  • Multi-store, multi-brand, multi-lingual
    Max. 1.500 orders / per day
    Full data integration through API
    All Pro features
    Pro-active live chat
    Full widget customization
    Advanced in-app rapporting
  • eCommerce King

  • 199

    per user / month

    annually billed

  • Multi-store, multi-brand, multi-lingual
    Max. 2.500 orders / per day
    Full data integration through API
    All Master features
    Channel API: WhatsApp, Facebook
    Telephone / VoIP adapter
    Co-browsing
    oData connector

E-commerce enterpriseMore than 2.500 order per day? Please contact Jeroen for a tailored proposal.

Compare plans

eCommercePro

eCommerceMaster

eCommerceKing

General
iEmail
iLive chat
iPro-active chat
iTrack viewed products & shopping basket
iTelephone / VoIP adapter
iCo-browsing
Customization
iMulti-store
iMulti-brand
iMulti-lingual
iLive chat presence per page
iCustom design widget & tab
Collaboration
iInternal chat
iExternal email collaboration
iLight users €49 per user / per month €49 per user / per month
Reporting
iSales per agent
iSatisfaction per agent
iGoogle Analytics integration
iAdvanced data connection N/A Daily refresh Hourly refresh
iHistorical data storage 6 months 2 years 5 years
Performance & Support
Platform availability 99,7% 99,7% 99,7%
E-mail / Live chat 8/5 12/5 12/5
Phone support N/A 8/5 8/5
Implementation support Self-service At cost per project At cost per project
Dedicated success manager
Nikola Ristov
Nikola Ristov

As an account manager, I first find out what your exact needs are. Then I give you an honest advice and the best deal.

Frequently Asked Questions

We frequently answer questions

How exactly do you integrate your eCommerce system wit ROBIN? How do you gradually and measurably roll out live chat for your online store? What can your dedicated success manager do for you? Whatever question you might have, we love to talk to you and love to help! No strings attached!

Jeroen van Beek
Jeroen van Beek

The bigger and more complex your customer service challenge, the greater my motivation to help you solve it!