Target the question

83% of customers say they need some sort of support when shopping online. 52% of customers abandon an online transaction if questions are not quickly answered. With ROBIN you create targeted messages to invite shoppers for a conversation, at exactly the right time.

Show your
availability

As soon as shoppers land on one of your pages, you can subtly let them know that you are there for them.

Show availability

Show the people
behind the web site

People buy from people. So, show them on your site! With ROBIN each team member is directly contactable.

Show your people

Proactively offer
shoppers your help

With ROBIN proactive chat, no shopper will leave your website with unanswered questions.

Pro active

Send the right message,
at the right time

Create tailored messages, relevant to the page, that pop up at exactly the right time in the purchase process.

Smart engagement

Measure where shoppers have the most questions

ROBIN automatically integrates with Google Analytics so you can measure where shoppers have most questions.

ROBIN google analytics

More engagement, more revenue. Give your team the tools to convert conversations into orders.

Convert like a retailer