Target the question
83% of customers say they need some sort of support when shopping online. 52% of customers abandon an online transaction if questions are not quickly answered. With ROBIN you create targeted messages to invite shoppers for a conversation, at exactly the right time.
As soon as shoppers land on one of your pages, you can subtly let them know that you are there for them.
Show the people
behind the web site
People buy from people. So, show them on your site! With ROBIN each team member is directly contactable.
shoppers your help
With ROBIN proactive chat, no shopper will leave your website with unanswered questions.
Send the right message,
at the right time
Create tailored messages, relevant to the page, that pop up at exactly the right time in the purchase process.
Measure where shoppers have the most questions
ROBIN automatically integrates with Google Analytics so you can measure where shoppers have most questions.